The following guidance sets out the process, timing and information expected from customers.
Within this process, Requests are accepted within 30 days after delivery for both defective and non-defective merchandise, and exchanges are accepted. Within this process, Non-defective reasons include a change of mind, personal preference or selecting the wrong item. Within this process, Damage, defects, incorrect shipments, missing contents or a material difference from the description can also be reported.
Within this process, A non-defective return must be new, unused and in its original condition, packaging and labels, with all included accessories. Within this process, Returns are made by mail. Within this process, A free prepaid return label is included in the package, and no restocking fee is charged. Within this process, An item must not be mailed back before authorization.
Within this process, Provide the order number, checkout email and an explanation. Within this process, For damage, defects, an incorrect item or missing contents, include photographs or video of the product and packaging. Within this process, An exchange depends on available inventory.
Within this process, After approval, the refund is sent to the original payment method and processed within 10 days. Within this process, A bank or card provider may require additional posting time.
Contact information
Email: taittpicon773@gmail.com
Mailing address: 213 Valdai St, Brighton, CO, 80603, United States
Phone: 303-741-8312